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FROM THE CHIEF
ADMINISTRATIVE OFFICER

Ingrid Lohne
Chief Administrative Officer,
Contract Services

The year 2016 ushered in a new era for Contract Services marked by geographic, physical and service expansion. By many
metrics, 2016 was our most productive year since I began leading the organization in 2005, and one of the most consequen-
tial years in our history.

Since our founding in 1965, Contract Services has served behind the scenes as a vital backbone of the entertainment in-
dustry and an indispensable partner to its Producers, unions, guilds and employees. We at Contract Services are proud of
our evolution to keep up with the industry’s needs, helping ensure that workers are safety-trained, skilled in their crafts and
compliant with labor and government requirements – while passing along significant cost savings achieved by our unique
economies of scale.

Our work in 2016 continued our path toward these objectives. In an effort to continue building a culture of safety through-
out the industry, Contract Services engaged our labor and management partners throughout the U.S. and internationally to
share best practices and make our gold-standard Safety Pass training available to more crews.

Amid a substantial increase in demand for our services, Contract Services outgrew our main headquarters building in Bur-
bank, and in 2016 we expanded into a second facility next door, designed expressly to help us continue fulfilling our mission.
This move tripled the number of classrooms available to provide safety and skills training, added space for computer labs to
facilitate online courses, and afforded outdoor training space for hands-on instruction with large equipment.

Accompanying our new facility has been an increase in our safety and skills courses, while others are now offered in an
online format to reach a broader group of workers. These developments helped us reach a remarkable milestone in 2016:
over one million hours of safety training provided under our Safety Pass program! Additionally, Contract Services reached an
agreement with IATSE Local #80, which provided a union contract for our Safety Pass instructors. Plus, the addition of labor-
management negotiated services in 2016 has us taking on a greater role than ever for our industry partners.

Finally, this annual report is also a milestone in itself – it’s the first of its kind in our organization’s history. We had so much
good news over the course of the year that we had to share it with our partners, colleagues and friends. Keep your eyes on
Contract Services as we continue to serve and strengthen the best production workforce in the world!

Sincerely,

Ingrid Lohne

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